Terms & Conditions

Website- www.pvyavastha.com

 

Email - support@pvyavastha.com

 

Customer Support number-  9266431887

Term and Condition

When a customers books an event or venue, it is important to establish clear guidelines to ensure that both the Vendor and the customers know their obligations and rights. Here are some typical guidelines that both customers and Vendor should read carefully and follow.

Add to cart-

1) The shopping cart area does not serve as a booking confirmation, but only as a quick booking option

2) You can add any service to your shopping cart

3) The service in your shopping cart will not be booked without you making a booking and payment.

 

Booking Confirmation-

The booking confirmation is made according to the rules of "first come and first serve”

1) The customer no need to pay GST, of the total coast for the booking confirmation.

2) Customers have to pay 18% GST for each payment or during the booking, which is already included in the 15% of the booking amount.

3) For the settlement of the 85% payment, couatomer need to coordinate with the Vendors.

4) After confirming the payment amount, the booking invoice will be displayed in real time on your application dashboard.

5) If your payment has failed for any reason, your booking will remain pending.

6) If the payment has been made for any reason but the booking has not been confirmed, contact customer service on the customer service number and confirm your booking.

7) After the booking confirmation, the Vendors will contact the customer for the next activity

OR

The customer can contact the Vendor accordingly.

8) If there are any problems between the Vendor and the customer, the company is responsible for resolving them.

 

%Discount-

(1) The % discount given by the Vendor does not include any role of Vyavastha.

(2) According to the % discount customers  will pay.

 

Coupon-

1) The coupon is a percentage (%) discount granted by the vendor in the form of a coupon code.

2) The coupon %discount is not a discount for the current booking, the coupon discount is used for the next booking.

3) The coupon code will be used on the next booking of the same vendor and the same service and you will receive a discount equal to the percentage (%) stated in the coupon.

 

Change in booking-

1) The customer can change his booking within 10 days before the event date.

2) Cancelation is not possible less than 10 days before the event date

3) Once the booking has been confirmed, the customer can no longer change the location of the service, the recipient or the services.

4) The customer must first cancel the corresponding booking and then make a new booking for a replacement, service or Vendors within a limited period of time.

5) The booking process is the same as for the last booking.